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100% Bamboo Bedding Set
Summer Sale is here: Save up to 25%
Keep your sleep at its best.
Now your mattress has arrived, you’re just a few steps closer to transforming your bedtime! With our white glove service, your mattress is delivered to a room of your choice, so if you choose your bedroom, it makes it easier to set it up!
Remove your new mattress from the box carefully, cutting it open from its protective packaging with scissors, and then unroll onto your bedframe. Position it so the sleeping surface is facing upwards.
Even though you can sleep on it, we recommend you allow up to 36 hours for your mattress to expand.
The new mattress smell fades after 24-72 hours. A well-ventilated room helps it to dissipate quicker – kept in a closed or cold room, it may linger for a week. This process is also known as ‘off-gassing’, and it’s completely harmless.
Once your mattress has fully expanded and it’s ready for sleeping on, allow your body time to adjust to the surface. This is especially important if you are used to a different mattress surface.
When you find a mattress you love as much as a Panda Hybrid Bamboo Mattress Panda or Pro, you are going to want to take care of it. One thing you may be wondering is whether you need to rotate your mattress and if so, how often and what is the best way to do it.
Depending on your mattress, you could rotate anything between every three months to merely two to five times a year. Always check with your service provider before setting any rotating schedule. The Panda Hybrid Mattress can be rotated every three to six months.
MATTRESS TYPE (Rotation)
Wondering if it’s worth the effort? Yes!
Rotating your mattress regularly will help keep it as fresh and comfortable as possible.
New to mattress maintenance? No problem. Here are three simple steps on how to rotate your mattress:
There are many great benefits of using memory foam from orthopaedic support to long-lasting comfort, but to keep it at its best we recommend cleaning your mattress every three to six months. Our bamboo fabric is naturally hypoallergenic, however cleaning your memory foam mattress does help to eliminate any build-ups and maximise freshness. You can also discover how to deep clean your memory foam mattress here.
Easy Care – Cleaning memory foam is much easier than most people think. We recommend setting aside a day to clean the item(s) (most of the time is needed for drying).
DO NOT deep soak your memory foam as this can cause permanent water damage, which is not covered by our 10-Year Guarantee. Avoid bleach, harsh chemicals, excessive heat and steam.
Follow these steps every time your Hybrid Mattress needs a clean to keep your memory foam performing at its best.
1. Remove the mattress cover and wash it according to its care label.
2. Place the mattress or foam layer flat on clean towels or a protective sheet.
3. Use a lint roller or a vacuum with a clean upholstery attachment to remove surface dust and debris. Avoid rotating brush heads, which could damage the foam.
4. To freshen the foam, sprinkle a light, even layer of bicarbonate of soda over the surface. Leave it for 8–12 hours, then vacuum it away gently.
5. For stains, mix 500ml of cool water with one teaspoon of mild liquid detergent. For odours, use equal parts cool water and white vinegar.
6. Lightly dampen a clean cloth with the solution and gently blot the affected area. Do not scrub, soak the foam or pour liquid directly onto it.
7. Leave the foam uncovered in a well-ventilated room until completely dry—usually 24–48 hours. If possible, allow air to circulate underneath it too.
8. Do not replace the cover or bedding until the foam is fully dry.
Sign up for the 10-Year Guarantee
If you have any more questions about Hybrid Mattress aftercare, please get in touch with our customer service team.
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